SUPPORT

Support: marketplace.support@aftershockpc.com

Support Hotline:
Support calls are available on request. Simply drop us an email at marketplace@aftershockpc.com or if you prefer communication via a call, our team will arrange a callback at your convenience during office hours.

Our calls are arranged via appointment so that we will be able to assure all information and logs are ready at the time of the call to ensure a smooth process of any support request you may need and reduce the waiting time on the line for you.

The fastest way to reach us is via the live chat system on our website (available during office hours). Should you need urgent assistance, our live agents are on standby to assist!

  • Operational Hours:
    1130hrs to 2000hrs on Mondays to Fridays
    1200hrs to 1800hrs on Saturdays
    Closed on Sundays & Public Holidays

Support Information

We believe that in any business, service and support is the most important quality. We want to ensure that your experience is nothing but stellar.

Service Procedures

If your purchased product has any issues. Drop us an email at marketplace@aftershockpc.com. Our team will assign an engineer to assist you within 1 business day, and the engineer will guide you to resolve any issues you might be facing.